Pre-sales
· First you contact MLS, then our sales will communicate with you. We will according to your needs, to recommend a complete solution for per customer, including screen, power system, control system, etc.
· Then the entire solutions are mapped out, and our engineers will provide you technical suggestions.
In-sales
· We can provide you remote installation technical support, show you how to install materials and screens.
· In you need, according to the specific situation of the project, we also can arrange engineers to arrive at the project site, guide workers to correctly install the screen.
After-sales
· Starting from the date of product installation and acceptance inspection, if there is a problem with your screen, we will provide remote support to guide troubleshooting.
· If there are any issues with the display module during the warranty period, you also can choose to send it back to the factory for repair. Once the test is correct, we will send it back to you.
Training
· We will introduce relevant content to you so that customers can become more familiar with and understand the LED display industry.
· The use and maintenance of the product, instructions for the use of LED display screens, explanations of the causes of related faults, and how to solve related problems and repair LED display screens.
